How do I stop auto refills?

You can stop automatic refills (auto refill) at any time.

  1. Log in to your account and go to Prescriptions.
  2. Choose Auto Refills.
  3. Choose the Stop Auto Refills tab beside the medications you want to remove from auto refills.

By phone

Call Express Scripts at (877)363-1303 for help stopping auto refills.

If you can’t find the answer to your question, please contact us.