Home Delivery

Prescriptions delivered right to you

Express Scripts provides a convenient way to get your prescriptions. If you take medication on a regular, ongoing basis, you can have it delivered right to your door.

Getting started with Home Delivery

Choose an option that’s most convenient for you. Please note: It’s recommended that you have a 30-day supply of medication on hand before your first order.

Online

If you haven't created an account, register now. Once your account is up and running, you can switch medication to Home Delivery, order refills, track orders, and much more.

e-Prescribe

Ask your doctor to submit your prescription electronically (e-Prescribe). Express Scripts Pharmacy® will process your prescription and mail it to you. If a copayment applies, you’ll receive an invoice in the mail.

Your doctor can submit prescriptions directly to us through the electronic medical record (EMR) at: Express Scripts Home Delivery Pharmacy, 4600 North Hanley Road, St. Louis, MO 63134.

Mobile app

If you have an existing prescription at a retail or military pharmacy, you can transfer it to delivery using the Express Scripts® mobile app. Simply download the app today for FREE by searching “Express Scripts” in your mobile app store and sign in to get started.

Phone

Call (877)363-1303 and have your prescription bottle ready. A patient care advocate will work with your doctor to transfer your medication to Home Delivery.

Mail

Fill out the Home Delivery Order Form (PDF) and then mail the form and your 90-day prescription to the address listed on the form.

Benefits of Home Delivery

You’ll appreciate the convenience and confidence that comes with getting your maintenance medication delivered safely and securely right to you, even overseas.1 There are many benefits of delivery:

Cost-effective

  • Save money compared to a retail pharmacy with up to a 90-day supply of your medication

  • FREE standard shipping is included in your benefits

Convenient

  • Start automatic refills and know that you'll have your medication before you need it

  • Manage your medication, anytime, anywhere, through the Express Scripts® mobile app

Secure

  • Enjoy the privacy of online orders and access to a pharmacist 24/7

  • Avoid lines and exposure to illness

  • Your medication history is checked for potentially harmful interactions.

  • Medications are delivered to you in a plain, weather-resistant packaging

Save money

You save money with Home Delivery compared to using a retail network pharmacy.

Medication Type Retail Pharmacy Home Delivery Your Savings Your Annual Savings
Formulary generic $42 $12 $30 $120
Formulary brand $114 $34 $80 $320
Non-formulary $204 $68 $136 $544

Medication is free for active duty members; copayments remain the same as the 2017 rates for dependent survivors of Active Duty Service Members and medically retired service members and their dependents. Active Duty is $0 copayment for formulary drugs. Chart does not include using non-network retail pharmacies and represents the TRICARE copayments effective as of January 1, 2019.

Using Home Delivery with Other Health Insurance (OHI)

In addition to TRICARE, many beneficiaries have additional insurance coverage, often through their employer, Medicare Part D, or another private insurance program. If you have OHI with a prescription plan, you’re not eligible to use Home Delivery unless one of the following applies to you:

  • Your OHI does not cover pharmacy benefits.
  • Your medication is not covered by your OHI.
  • You’ve met your OHI’s benefit cap (i.e., you have met your benefit’s maximum coverage limit).
  • 1If you have an APO/FPO address or are assigned to a U.S. Embassy or Consulate. Beneficiaries residing in Germany must use a military pharmacy or host nation pharmacy.