Important Notices

Get Your Medications While Maintaining a Distance From Others

March 27, 2020

TRICARE beneficiaries can obtain their medications while maintaining a distance from others.

Here are a few options for refilling and renewing medications from home:

  1. Use TRICARE Home Delivery Pharmacy Program, which always offers free standard shipping. This option is best for maintenance drugs that you take regularly for a chronic condition, like high cholesterol or high blood pressure. Beneficiaries can easily manage prescription orders through our web portal, or mobile app. If a beneficiary currently fills a 30-day supply at a local or military pharmacy, they can ask their doctor e-prescribe a 90-day supply and send it to Express Scripts.

 

  1. Local Pharmacy Home Delivery. More than 56,000 pharmacy locations are in the TRICARE retail pharmacy network, including national chains, grocery chains and independent pharmacies. Pharmacies in the TRICARE network, including Walgreens, Walmart, Kroger, and Rite Aid, provide local delivery options for beneficiaries. Beneficiaries can locate pharmacies in the TRICARE network by using the Find a Pharmacy tool on our website and mobile app.

COVID-19 Test Scam Messages

March 20, 2020

The Defense Health Agency Program Integrity has received information from the law enforcement that an attempt or attempts to scam a Medicare beneficiary into giving personal information in order to receive a COVID-19 test kit. 

These incidents confirm that scammers are designing and engaging in a new fraud schemes to take advantage of the patient population that is afraid and experiencing anxiety. In addition, law enforcement has uncovered counterfeit COVID-19 test kits at a California international airport.  

Any unsolicited call regarding a COVID-19 test kit is an attempt to gather personal information from you that could lead to father fraud and identity theft.  It is important to be aware of these type of scams and mindful of the fact that you as a TRICARE beneficiary will probably be targeted, especially more senior TRICARE beneficiaries.

Learn more: https://www.fda.gov/news-events/press-announcements/coronavirus-update-fda-and-ftc-warn-seven-companies-selling-fraudulent-products-claim-treat-or

Information about Novel Coronavirus

March 03, 2020

Information about Novel Coronavirus

We know coronavirus (COVID-19) is top of mind for everyone. See how you can keep yourself protected, and how we can help through home delivery. Learn more

 

 

Tennessee Tornado Emergency Alert: We can help you get your medicine

March 03, 2020

If you are affected by the Tennessee tornado in the following counties: Benton, Davidson, Knox, Putnam, Shelby, and Wilson, and need your medicine, we can help. To get an emergency fill, go to Find a Pharmacy to locate a nearby network pharmacy. Then, call the pharmacy or check if it is open online. If you need additional help, call Express Scripts toll-free at 877.363.1303. Please note: Deliveries might be delayed into affected areas.

Emergency procedures are in effect through March 13, 2020.

Arkansas Severe Storm Service Alert

January 14, 2020

If you are affected by the Arkansas storm and need your medicine, we can help. To get an emergency fill, go to Find a Pharmacy to locate a nearby network pharmacy. Then, call the pharmacy or check if it is open online. If you need additional help, call Express Scripts toll-free at 877.363.1303. Please note: Deliveries might be delayed into affected areas.

Emergency procedures are in effect through January 23, 2020.

Louisiana and Mississippi Severe Storm Service Alert: We can help you get your medicine

January 13, 2020

If you are affected by the Louisiana and Mississippi storms and need your medicine, we can help. To get an emergency fill,  go to Find a Pharmacy to locate a nearby network pharmacy. Then, call the pharmacy or check if it is open online. If you need additional help, call Express Scripts toll-free at 877.363.1303. Please note: Deliveries might be delayed into affected areas.

 

Emergency procedures are in effect through January 23, 2020.