Where can I find details about a specific medication I ordered?

To find information about a specific order:

1. Log in and go to Prescriptions and select Order History.

2, Scroll down to the Search for order box at the bottom of the Recent Order Status screen.

3. Enter any of these details to search for your medication:

  • Prescription number (the Rx number found on your medication label)
  • Order confirmation number
  • Invoice number

Because medication prices change daily, we may not be able to show payment details until after we’ve processed and shipped your order. We charge you the price of your medication on the day we ship your order.

If you can’t find the answer to your question, please contact us.