How do I get my medication during an emergency, like a tornado, hurricane, fire, or flood?

If a state of emergency has been declared where you live, we will help you get the medication you need.

If you need an emergency medication, we work with your health plan, employer, or plan sponsor to get it to you quickly. We might allow a refill before your next refill date, replace a lost or damaged medication, or give you access to another pharmacy network where you can temporarily use your benefits.

Download our mobile app for easy access to help information at the time of the emergency. You can also use our website or mobile app to find a nearby network pharmacy.

If you can’t find the answer to your question, please contact us.