If the pharmacy cannot reprocess the claim after the system is restored, you may submit a claim for an eligible prescription you paid for out of pocket.
You can file a claim for reimbursement. Reimbursement amounts are subject to cost-shares, copayments, deductibles, and other costs. All deductibles must be met before reimbursement.
Follow the available claim submission instructions and include the required documentation. To submit your claim online, click here.