File a Pharmacy Reimbursement Claim Online

Why mail your pharmacy claims when you can save time and money by submitting them online? Avoid the hassle of mailing your pharmacy claims by following an online submission process allowing you to manage your pharmacy reimbursement claims all in one place.

To submit a pharmacy reimbursement online, you will need your prescriber information, an image of your pharmacy receipt, and the pharmacy's phone number where you filled your prescription.

When can I file a claim?

You could submit a claim for reimbursement1 if you paid out-of-pocket for your prescription at a pharmacy because your member ID card wasn't accepted in error, the pharmacy didn't coordinate your other health insurance with your TRICARE benefits, pharmacy system outages, or you received your prescription at a pharmacy outside of the TRICARE pharmacy network.2

How can I file a claim online?

1. Register or log in to your Express Scripts account.
2. Under Benefits in the top menu, select Forms.
3. Click Start a Claim and then Get Started.
4. Once completed, click Submit Claim.

You can view the status of your electronically submitted claims online. Log in to your Express Scripts account and go to Prescriptions, then select Claims History and select the claims you want to view.

Published on 8/5/2024.

• 1

  Reimbursements are subjected to deductible or out-of-network cost-shares, and copayments. All deductibles must be met before prior to reimbursement.

• 2

  Overseas beneficiaries must continue to process reimbursement with the overseas contractor.